we will always be the experience you trust and love

Accommodating Practices

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Holistic Beauty Advisors & Ethical Makeup Artist Practices

If an HBA or EMUA is confirmed to have the flu or been notified that they were in a high risk setting in the past 14 days, they will not enter the studio until it is deemed safe to do so.

Masks are recommended to be worn by both staff and clients, we accept any medical exemption if you cannot wear a mask. If a staff member has a medical exemption and you feel more comfortable with your HBA or EMUA masking up, kindly let them know and they will accommodate you for the duration of your visit! 

Client & Visitor Practices

Hand sanitizer is made available for use at your discretion.

We recommend you pay with debit or credit card, but still honour cash payments. Payment terminals are always sanitized after each use, please read STUDIO & HYGIENE PROCEDURES.

Staff will assist with all handling of merchandise and testers at all times, please do not use a tester without the assistance of a HBA or EMUA. 

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Right to Refuse Service

If a person is demonstrating disrespectful, discriminative or harmful behaviour to any staff members or other clients in our place of business, they will be asked to leave the studio immediately.

In accordance with safety measures people that are visibly displaying any symptoms of illness, such as excessive coughing or sneezing will be asked to leave the studio.

If a person has been in contact with someone that is confirmed to have covid-19 in the past 14 days they will be asked to leave the studio.